Privacy Policy for Meliorum Pty Ltd

Introduction

At Meliorum, we are committed to maintaining the trust and confidence of our clients and website visitors. In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Information We Collect

As a digital analytics consultancy, we collect and process information for business and analytical purposes. The types of information we may collect include:

  • Contact Information: Names, email addresses, and phone numbers when you make inquiries or engage with our services.

  • Business Information: Information about your business or professional needs as they relate to our services.

  • Website Usage Data: Information about how you use our website, including analytics data to improve our website and services.

  • Billing Information: Payment details for services rendered, processed through secure third-party payment gateways.

How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our consultancy services.

  • To respond to inquiries and client communications.

  • For billing and accounting purposes.

  • To analyze and understand website usage for website improvement.

  • To comply with legal requirements.

Data Sharing and Disclosure

Meliorum does not sell, rent, or trade email lists or any personal data with other companies and businesses. We may share your data with trusted third parties, such as accounting software or client management systems, solely for the purpose of conducting our business and providing our services to you.

We may also disclose your personal information if required by law or if you violate our Terms of Service.

Data Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Your Rights

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at hello@meliorum.com.au.

Changes to this Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@meliorum.com.au.